Privacy Policy
Introduction
At 8X Sports, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us.
Information We Collect
Personal Information
We may collect the following personal information:
• Contact Information: Name, email address, phone number, billing and shipping addresses
• Business Information: Company name, team name, organization details
• Order Information: Product preferences, customization requirements, jersey designs, sizes, quantities
• Payment Information: Credit card details, billing information (processed securely through approved payment gateways)
• Communication Records: Customer service interactions, design consultations, feedback
Technical Information
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Website Usage Data: IP address, browser type, device information, pages visited, time spent on site
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Cookies and Tracking: We use cookies to enhance your browsing experience and analyze website performance
How We Use Your Information
We use your information to:
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Process Orders: Fulfill custom jersey orders, manage production, and arrange delivery
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Customer Service: Provide design consultations, respond to inquiries, and offer support
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Communication: Send order updates, shipping notifications, and important service announcements
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Business Operations: Improve our products and services, analyze trends, and optimize our website
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Marketing: With your consent, send promotional materials about new products and special offers
Legal Compliance: Meet regulatory requirements and protect our legal interests
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers
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Shipping Companies: To deliver your orders globally
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Payment Processors: To securely process transactions
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Manufacturing Partners: To fulfill custom jersey production requirements
IT Service Providers: To maintain and improve our website and systems
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and safety.
Data Security
We implement robust security measures to protect your information:
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Encryption: All sensitive data is encrypted during transmission
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Secure Storage: Personal information is stored on secure servers with restricted access
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Access Controls: Only authorized personnel have access to customer data
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Regular Audits: We conduct regular security assessments and updates
International Data Transfers
As a global company headquartered in India serving 720+ locations worldwide, your information may be transferred and processed in different countries. We ensure appropriate safeguards are in place for international transfers.
Your Rights and Choices
You have the right to:
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Access: Request a copy of your personal information
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Correction: Update or correct inaccurate information
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Deletion: Request deletion of your personal information (subject to legal requirements)
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Opt-out: Unsubscribe from marketing communications
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Data Portability: Request your data in a portable format
To exercise these rights, contact us at privacy@8xsports.com.
Cookies Policy
We use cookies to:
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Remember your preferences and settings
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Analyze website traffic and user behavior
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Improve website functionality and user experience
You can manage cookie preferences through your browser settings.
Data Retention
We retain your information for as long as necessary to:
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Fulfill our contractual obligations
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Comply with legal requirements
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Resolve disputes and enforce agreements
Provide ongoing customer service
Children's Privacy
Our services are not intended for individuals under 18 years of age without parental consent. We do not knowingly collect personal information from minors without appropriate consent.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Data Breach Notification
In case of a data breach, we will notify affected users and take immediate remedial measures as required by applicable laws.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
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Posting the updated policy on our website
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Sending email notifications to registered users
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Updating the "Last Updated" date
Contact Information
For questions about this Privacy Policy or our privacy practices:
8X Sports
Email: support@8xsports.in
Compliance
This Privacy Policy complies with applicable data protection laws and regulations in jurisdictions where we operate.
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.